Shopify App · AI · 2024
AI Chatbot
Intelligent Customer Assistant
An AI chatbot that gets what your customers are asking for. It suggests products they will like, answers order questions, and walks people through the buy. Built with Claude AI, so the conversations feel natural and actually help.
ClientShopify App Store
Year2024
Duration6 months
Measured outcomes
Results we can put a number on.
0M+
Conversations
0%
Resolution Rate
$0M+
Sales Assisted
The challenge
What we needed to solve
Online stores were losing sales because customer questions went unanswered after hours. Old-school chatbots made it worse, spitting out scripted replies that left people frustrated.
The results
What we achieved together
01
1 million+ conversations handled
02
85% automated resolution rate
03
$2M+ in assisted sales
04
60% reduction in support tickets
Key features
What we built
- 01Natural language understanding
- 02Order status lookup
- 03Product recommendations
- 04Checkout assistance
- 05Multi-language support
- 06Handoff to human agents
- 07Conversation analytics
- 08Custom training
Tech stack
Technologies used
Claude AIReactNode.jsWebSocketsRedisMongoDB
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