Terms & Conditions
These terms govern how we work together. We've tried to make them fair and straightforward. If something seems off or you have questions, just ask.
Last updated: January 9, 2026
Agreement to Terms
Acceptance
By accessing our website or using our services, you agree to these terms. If you're entering into a contract on behalf of a company, you confirm you have authority to bind that company to these terms.
Changes to terms
We may update these terms occasionally. We'll post the new version here with an updated date. For significant changes, we'll notify you via email if you're a client. Continued use after changes means you accept the new terms.
Our Services
What we do
We provide web development, design, ecommerce solutions, and related digital services. Specific deliverables, timelines, and pricing for your project will be outlined in a separate proposal or statement of work.
Project scope
Each project is governed by its own agreement that details exactly what we'll deliver. Changes to scope after project kickoff may affect timeline and cost—we'll always discuss this with you before proceeding.
Third-party services
Our work often involves third-party platforms (Shopify, WordPress, hosting providers, etc.). These services have their own terms that you'll need to accept. We can advise, but you're responsible for compliance with those terms.
Client Responsibilities
Providing materials
You agree to provide necessary content, assets, and feedback in a timely manner. Delays in providing materials may impact project timelines. We'll always communicate clearly about what we need and when.
Accurate information
Information you provide should be accurate and complete. If something changes mid-project (business requirements, brand guidelines, etc.), let us know as soon as possible.
Legal compliance
You're responsible for ensuring your business and the content you provide comply with applicable laws. This includes intellectual property rights, advertising regulations, and industry-specific requirements.
Payment Terms
Pricing and deposits
Project pricing is detailed in your proposal. We typically require a deposit before work begins (usually 30-50% depending on project size). The balance is invoiced according to the schedule in your agreement.
Payment methods
We accept bank transfers and major credit cards. International clients may have additional options. Payment terms are typically net-15 from invoice date unless otherwise agreed.
Late payments
Invoices overdue by more than 30 days may result in work being paused until payment is received. We don't like doing this and will always try to work with you if you're having issues.
Refunds
Deposits are generally non-refundable as they cover project setup and planning. If we can't deliver what was agreed, we'll work out a fair resolution. We're reasonable people.
Intellectual Property
Your content
You retain ownership of content you provide (logos, copy, images, etc.). By sharing it with us, you grant permission to use it for your project and, with your approval, in our portfolio.
Our work
Upon full payment, you own the custom work we create specifically for your project. This includes custom designs, code, and other deliverables outlined in your agreement.
Third-party tools
We may use third-party tools, libraries, or frameworks in your project. These remain subject to their own licenses. We'll inform you of any significant dependencies.
Portfolio rights
Unless you request otherwise, we may feature your project in our portfolio and case studies. We'll always present your brand positively and won't share confidential information.
Warranties and Limitations
Our commitment
We'll perform our services with reasonable skill and care, following industry best practices. If something we deliver has bugs or doesn't work as specified, we'll fix it.
Limitations
We can't guarantee specific business outcomes (sales, traffic, rankings) as these depend on many factors outside our control. We also can't guarantee uninterrupted service from third-party platforms.
Liability cap
Our liability for any claim related to our services is limited to the amount you paid us for the relevant work. We're not liable for indirect or consequential damages.
Termination
By you
You can cancel a project at any time by written notice. You'll be invoiced for work completed to date. Any deposit covers work already done plus project wind-down.
By us
We can terminate for non-payment, breach of terms, or if continuing would be unethical. We'll give reasonable notice and help transition your project where possible.
After termination
You'll receive all completed work and assets upon final payment. We'll delete your confidential data within 30 days unless legally required to retain it.
General Terms
Governing law
These terms are governed by the laws of New York, United States. Any disputes will be resolved in New York courts, though we'll always try to resolve issues amicably first.
Entire agreement
These terms, along with your project agreement, constitute the complete agreement between us. Previous discussions or proposals that aren't in writing don't form part of our contract.
Severability
If any part of these terms is found unenforceable, the rest remains in effect. We'll work together to replace the unenforceable part with something that achieves the original intent.
Questions?
Get in touch
If anything here is unclear or you have questions, please reach out. We're happy to explain our terms and discuss any concerns. Apzee Solutions hello@apzeesolutions.com New York, NY, United States